Privacy & Confidentiality (HIPAA Notice – Simplified for Website)
Your privacy is a top priority at Majestic Healthcare and Educational Services. We are committed to protecting your personal and health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
All information shared during your care, including personal details, medical history, and session discussions—is kept strictly confidential.
We may use or share your information only when:
Your privacy is a top priority at Majestic Healthcare and Educational Services. We are committed to protecting your personal and health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
All information shared during your care, including personal details, medical history, and session discussions—is kept strictly confidential.
- It is necessary for your treatment (e.g., coordinating care)
- Required for billing and payment processing
- Required by law
Situations where confidentiality may be legally required to be broken:
- Risk of harm to yourself or others
- Suspected abuse or neglect (child, elderly, or vulnerable individuals)
- Court orders or legal proceedings
We take appropriate safeguards to ensure your information remains secure and protected.
Use of Website & Communication
While we strive to protect your information, please note:
- Submitting forms through the website or email is not always fully secure
- Avoid sharing highly sensitive information through unsecured channels
- For clinical concerns, please contact the office directly
Use of this website does not establish a provider-patient relationship.
Appointments & Scheduling Policy
- Appointments must be scheduled in advance
- Patients are encouraged to arrive on time for all visits
- Late arrivals may result in shortened sessions or rescheduling
❌ Cancellation & No-Show Policy
We understand that life happens. However, to respect the time of all patients:
- A minimum of 24 hours’ notice is required for cancellations or rescheduling
- Late cancellations or missed appointments may result in a fee
- Repeated no-shows may impact your ability to continue scheduling
Payment Policy
- Payment is due at the time of service unless otherwise arranged
- We accept major credit/debit cards and other approved payment methods
- Insurance claims will be submitted when applicable
Patients are responsible for:
- Copayments
- Deductibles
- Non-covered services
Insurance & Responsibility
If insurance is used:
- Coverage will be verified when possible, but it is the patient’s responsibility to understand their benefits
- Any balance not covered by insurance is the patient’s responsibility
Medication & Treatment Policy
- Medication is prescribed only when clinically appropriate
- Follow-up appointments are required for ongoing medication management
- Patients are expected to take medications as directed and report any concerns
Emergencies
Majestic Healthcare and Educational Services is not an emergency service.
If you are experiencing a mental health crisis or emergency:
- Call 911
- Go to the nearest emergency room
- Contact 988 Suicide & Crisis Lifeline by dialing 988
Patient Rights & Responsibilities
As a patient, you have the right to:
- Be treated with respect and dignity
- Receive clear information about your care
- Participate in decisions regarding your treatment
Patients are expected to:
- Provide accurate information
- Follow agreed treatment plans
- Treat staff with respect
Policy Updates
Majestic Healthcare and Educational Services reserves the right to update these policies at any time. Updates will be reflected on this page.
Questions
If you have any questions about our privacy practices or policies, please contact our office directly.